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DVLA Scam Text Message Warning As Crooks Cash-In

Example scam text messages revealed, the potential consequences of falling foul, and how to avoid becoming a victim

Purpose of scam text messages

The Driver & Vehicle Licensing Agency confirmed that self-centred, cash-grabbing, criminals sent scam texts in its name to trick motorists into revealing private, financial, information. It seems the perpetrators – that clearly lack a conscience and sense of responsibility – send varying messages to exploit the unsuspecting. 

Scam text examples

A prominent example relates to a non-existent refund. It claims: “We would like to notify you that you still have an outstanding vehicle tax refund of £48.34 from an overpayment” (or similar). The victim is then ordered to follow a link to a fraudulent website that has an official, legitimate, style. Typical requested data is:

  • Full name
  • Date of birth
  • Telephone number
  • E-mail address
  • Postal address
  • Bank name
  • Account number
  • Sort code
  • Name on credit/debit card
  • Number on credit/debit card
  • Expiry date of credit/debit card
  • Driving license number
  • National insurance number
  • Mother's maiden name

There are other examples. “FINAL REQUEST: DVLA Swansea have been trying to contact you”, for example. As is typical, the scam text message incorporates a link to a fraudulent website that encourages a victim to enter a wide range of personal, sensitive, information.

How criminal uses stolen information

The perpetrator might use stolen information for a variety of selfish purposes. Clone the credit/debit card, perhaps. He might then visit a travel agent and book a luxury holiday while the victim has to pick-up the pieces. Alternatively, spend online without the hassle, expense and risk of producing a duplicate card. 

The e-mail address is valuable, too. The criminal might send a virus that takes control of the computer. Perhaps it records more financial information, passwords, or business data. Viruses might also be forwarded via the computer to the victim's e-mail contacts. 

Minimise risk

Spotting such a scam is straightforward. The Driver & Vehicle Licensing Agency explained: “We don’t send emails or text messages with links to websites asking you to confirm your personal details or payment information.” On this basis, motorists can have total confidence that such messages are – without doubt - criminal ploys.

The advice is simple. “We strongly advise anyone who receives such a request not to open the link and delete the item”, The DVLA said.

Steps have been taken to protect motorists and punish those that choose a life of crime. DVLA said: “The Cabinet Office’s Government Digital Service (GDS) will continue to investigate reports of organisations which may be actively misleading users about their services, or acting illegally, and take swift action if necessary.”

I have to say anyone who replies to an glaringly obvious scam like this is plainly too stupid to be let out unsupervised, let alone drive a vehicle.

Drivers licence of such person should be withdrawn because i don't think any one on earth should fall so cheaply!

What a sanctimonious couple of goons. Some people are not quite so switched on, or suspicious as others

Sanctimonious goons! Far too polite, heaven forbid there are naive people in your family who may suffer the consequence of these scams. Pair of morons...

are people really silly enough to fall for this if you cant spot a scam how can you possibly spot danger and hazards on our roads i urge people to grow a brain cell and engage daylight before trying to blink

You are right!

When was the last time the government paid anyone without asking for it. I understand some naive people may fall for this and similar scams but the real issue is greed. Most people fall for scams trying to reap where they didn't sow - the lure of free or easy money.

here here theirs another one on the end comment your absolutely right tom some people are not especially the older generation

The average British person is a ready made victim of such fraud as they are typically fearful of Authority and of getting into trouble... Things are improving - my mother's generation considered anyone who daily wore a suit as being somewhere just below God and commanded instant obedience from we "peasants". I am, perhaps fortunately, my father's son. My father did his National Service and travelled more than my mother and he developed a healthy disrespect for "suits" and uniforms. He had a natural distrust of people, things and devices and didn't like change being foisted on him that equalled an advantage for someone else and a disadvantage for him. In this he had an excellent beginning at his mother's knee as they together looked at issues of the Tatler magazine as she related tales of the dishonesty and dishonourable behavior of the people featured there... My father liked to do business in person. I prefer to do business likewise and choosing not to pay by cash or cheque is something alien that should be avoided like a plague. Money deserves the respect of personal attention and should never be allowed to become the stuff of a cashless society because in a cashless society the cost is rarely counted as ordinary folk more easily become the (natural) victims of fraud or just the sort of hidden costs that take more of the shine from life.

personally i automatically distrust anyone in a suit .

ok but when emails and texts come from .go.uk how do you really know its a scam?

DVLA will never email you or text you they would send things by post if its about sensitive information

sorry I meant .gov.uk I had a few from hmrc and went I went to report it the link from there own site didn't work ,,was wondering why its now up to everyone else to do something about what the government knew was happening a few years ago?

lets face it though DVLA are a joke they dont know whether they are coming or going pretty much the same as the government at the moment ...so were all doomed lol