Luxiride

AVOID AVOID AVOID!!! Car had nothing but problems. They never fixed them all and I ended up having to go elsewhere. When they had my car in for repair on the second occasion they drove it around incurring multiple penalty charges. This has been reported to the police and taking without consent - test driving a car shouldn’t mean driving it HUNDREDS of miles! They never respond to messages. Scammers!

Avoid this dealer at all costs !! That’s if you can call them a dealer. We travelled from Sheffield to view a mini automatic (2008) car looked great on photos and website. Once we viewed in person it was clear to see the car didn’t appear as the photos but was ok due to age. However, we got the car back to Sheffield with days old MOT certificate and 6 months warranty only to find an oil leak appeared after a couple of weeks. Upon inspection by a mechanic it was found to have 2 oil leaks, 1 of them major plus a hole in the sub frame !! I was informed that the car should never have passed the recent MOT due to the hole in the subframe and it requires attention asap. On top of this ‘Jordan’ promised me the full service history 6 times, surprisingly this has never arrived. The car also has illegal tyres (the wear is on the inside so wasn’t visible) and again should not have passed MOT. Furthermore I was promised the locking wheel nut but this never arrived, after taking it to a local BMW dealership they tried numerous master keys but none fitted so had to be manually wrenched off. I contacted the garage and was promised I would get a call back, the call never came so I rang and rang with no answer, I immediately rang from my partners mobile and the call was answered only to be told that no warranty was on the vehicle !! I’ve now learned a very expensive mistake, the car is my daughters first car after recently passing her test, it beggars belief that they would sell a vehicle that’s not roadworthy as they knew the car was for her. I’ve reported this to the DVSA as the MOT should not have been passed. Let’s hope they clamp down on these mindless con men. 1 star is too much. Please avoid and buy from a reputable garage / dealer.

This seller is rude, untrustworthy and downright criminal. They sold a car and did not declare it had been previously written off, the gearbox gave out not long after purchase and this company was obstructive in every way to follow their lawful action to service the vehicle. Frequently misogynistic when speaking to a woman and rapidly changes tone when a male is on the phone.