Who Are We?
This policy applies to any Motoring.co.uk Ltd digital assets, including Motoring.co.uk and Regit.
Motoring.co.uk Limited ("we/us") refers to any assets owned by Motoring.co.uk Ltd, namely:
- Regit.cars (“Regit”)
- Motoring.co.uk (“Motoring.co.uk”)
When you use www.regit.cars (“Regit”) you trust us with your information. By helping you understand our privacy practices we want to show that we are committed to keeping that trust.
It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you so that you are aware of how and why we are using such information.Our Data Protection Principles
We will comply with data protection law. This says that the personal information we hold about you must be:
- Used lawfully, fairly and in a transparent way.
- Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
- Relevant to the purposes we have told you about and limited only to those purposes.
- Accurate and kept up to date.
- Kept only as long as necessary for the purposes we have told you about.
- Kept securely.
The data controller is Motoring.co.uk Limited of Glasshouse, Alderley Park, Macclesfield, SK10 4TG. This means that we are responsible for deciding how we hold and use personal information about you.
Our nominated representative is John Caslin.
Our Data Protection Registration Number is: ZA289062
Last modified: 18 November 2022
Effective date: 18 November 2022
Data collection and use
Our Legal Basis for Processing Personal Data
We have several legal bases for processing your personal data. In each case, we have chosen the least intrusive method for our users, anonymising data where possible in providing our service.
We will only process your information if we have a lawful reason to do so. We make sure that you know how we use your information and to tell you about your rights.
We rely on the following specific conditions in Articles 6 and 9 of the UK GDPR;
Where we process your personal data for direct marketing, whether for the purpose of sending communications from us or from our business partners (third parties), it will be based on us having obtained valid opt-in consent from you to do so. You may remove your consent at any time.
- Performance of a Contract
We may need to process your personal data in order to fulfil our contractual obligations with you. These may include but are not limited to; the purchasing of a service plan from us, completing a finance application, and submitting an enquiry on a new or used vehicle.
- Legitimate interests
We process your personal data under this lawful basis to provide our digital garage service for such as valuation updates, MOT, tax and recall reminders.
We may process your personal data to keep audit logs, maintain data security or to perform research and development. We may also process user data on a non-identifiable basis to develop insight on the behaviour of our users, which helps us, and our partners improve their marketing. You have the right to withdraw your consent at any time.
We have completed a Legitimate Interest Assessment (LIA), in order to produce a balancing assessment to ensure that the legitimate interest being relied on does not outweigh your rights.
The Information We Collect
In order to provide our service across our digital platforms, we collect data from our users. This may be in the form of vehicle data such as your car’s reg, or personal data such as your email used to create your account. In each case, we process this data in the most sensitive manner possible.
We may ask for or hold personal information about you that will be used to help us to deliver an acceptable service. We will collect only the minimum necessary for the provision of our service.
This may be in the form of vehicle data such as your car’s reg, or personal data such as your email used to create your account. In each case, we process this data in the most sensitive manner possible.
All of your data is processed electronically and are held on a computer system and secure IT network, with appropriate cyber security controls in place and with constant monitoring in place.
You can update your account information at any time in your settings.
How We Use Your Information
We use the information we collect to provide our services, such as the digital garage, valuation tool or recall reminders. It’s this data that allows us to personalise the digital garage and marketplace results.
We use the information collected for the following purposes:
- To enable us to provide our services
- To process financial transactions where required
- To comply with any associated regulatory requirements
This helps you because accurate and up-to-date information enables us to provide you with the best possible service.
Specifically, we use the information collected for the following purposes:
- To ensure that our users get the best possible service from our products and features;
- To assist in keeping you safe and legal by providing information on your vehicle throughout the digital garage and marketplace, including but not limited to a valuation, MOT and Tax due dates;
- To keep you up to date with relevant automotive news and offers (where you have consented for us to contact you about such); and to make your experience with us more enjoyable by personalising ads that you see on our site;
- To improve our site to ensure that content is presented in the most effective manner for you and for your device(s);
- To allow you to participate in interactive features of our service when you choose to do so;
- To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
- To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them;
- To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- To detect that no fraudulent activity is made by you; and
- To help keep our site safe and secure.
Where possible, when using information to inform you of future services and provisions, non-identifiable information will be used.
Cookies and Third Party Technologies
Cookies are used by us and our partners to allow us to authenticate users, remember their preferences, monitor site performance and deliver more personalised advertising campaigns.
- Authenticating users
- Remembering user preferences and settings
- Determining the popularity of content
- Delivering and measuring the effectiveness of advertising campaigns
- Analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services
Information Sharing And Disclosure
We treat the information we collect from our users with the utmost care. Some of our products, services and features require that we share information with other users or at your request, such as the digital garage or marketplace, or when you have submitted a form. You can withdraw this consent at any time.
We sometimes use third parties who provide elements of services for us. We have contracts in place with both our data processors and joint data processors. This means that they cannot do anything with your personal information unless we have instructed them to do so.
They will not share your personal information with any other organisation, apart from us. They will hold it securely and retain it for the period of time that we instruct. When it is necessary for us to transfer your personal information outside of the UK this will only be undertaken in accordance with the UK GDPR requirements for international transfers.
A full list of companies that we may share your data with is set out below. In some cases, they may process personal data, for example, to show results near you, or related to the car you drive.
- Car manufacturers which may include: Alfa Romeo, Alpina, Aston Martin, Audi, Bentley, BMW, Citroen, Cupra, Dacia, DS, Ferrari, Fiat, Ford, Honda, Hyundai, Infiniti, Jaguar, Jeep, Kia, Lamborghini, Land Rover, Lexus, Lotus, Maserati, Mazda, McLaren, Mercedes-Benz, MG, Mini, Mitsubishi, Nissan, Peugeot, Porsche, Renault, Seat, Skoda, Smart, SsangYong, Subaru, Suzuki, Toyota, Vauxhall, Volkswagen, Volvo.
- Arval UK Ltd
- Carwow Ltd
- DSG Financial Services Ltd
- Gocompare.com Limited
- LeadScale Group
- Mobility Trader UK Ltd (heycar) and its dealer network
- MotorEasy Ltd
- Motorway Online Ltd
- Potential D Ltd
- Prophecy Unlimited
- Revilo Automotive
- The Car Buying Group
- Sky UK Ltd
We also partner with the following performance, advertising and optimisation businesses to administer our services. You find out more about how each manage their policies beneath, correct as of 26/09/2023.
- Analytics, Optimisation & Personalisation - Hotjar, Optimize
- Advertising, Behavioural & Media - AdWords, Facebook, AppNexus, Lytics, Twitter, Bing Ads, Eyeota, Oracle, Outbrain, Sky UK Ltd
- Community & Discussion - Tawk, Service Desk, Disqus
- Communication Platforms - Twilio, Messagebird, Mapp
- Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
Information Retention and Deletion
We adhere to a strict retention policy after which we will no longer process your data.
Your personal data shall be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed. We comply with the principle of storage limitation and retain your data only for as long is necessary, and in line with our records retention policy.
If you would like us to delete or anonymise your information then please visit our Service DeskHow we keep your information safe and confidential
Regit is committed to keeping your information secure. Information is retained in secure electronic and paper records and access is restricted to those who need it. Security and access controls, operational policies and procedures are in place to protect your information.
The UK GDPR regulates the processing of personal information. Strict principles govern our use of information and our duty to ensure it is kept safe and secure.
Regit is registered with the Information Commissioners Office (ICO), registration number ZA289062.
Everyone working for the company is subject to the Common Law Duty of Confidentiality, as well as the UK GDPR. Information provided in confidence will only be used for the purposes for which have consented, unless there are other circumstances covered by the law.
All of our staff are required to protect your information, inform you of how it will be used and to allow you to decide if and how this may be shared. This will be noted in your records.
Choice and Transparency
By using our service or features, you do not forfeit any rights. We make it easy for our users to withdraw their consent at any time too.
- Privacy Settings
We are committed to giving you choice and transparency. If you want to amend your privacy preferences you can access your privacy settings in the Regit preference centre here where you have the ability to update your current preferences for how your information is used and shared.
- Marketing Consent
To either opt-in or opt-out from the different forms of marketing which includes the different forms of electronic marketing (email, SMS (text message), and other forms of internet-based communication) and phone calls from us or from our listed partners then you can change your preferences in the preference centre here or you can contact us by visiting our Service Desk.
- How can I access the information you hold about me, and what are my rights?
Under the UK GDPR a person may request access to information (with some exemptions) that is held about them by an organisation. This is called a Subject Access Request. There is no fee for this unless a request is unfounded or excessive, particularly if it is repetitive. In that case, a reasonable fee may be charged.
The subject access request form can be found here.
Your Rights under the UK GDPR are:
- Right to be informed
- Right to access
- Right of rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
- Automated individual decision-making, including profiling
We will comply with your rights and our responsibilities as stated above.
If you believe any of your information we hold is incorrect you may edit the name, phone number, email, VRM and postcode associated with your account here.
Under certain circumstances, by law, you have the right to:
- Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing.
- Request the transfer of your personal information to another party.
Both can be actioned by visiting our Service Desk.
- Data breaches under UK GDPR
Under the UK GDPR, we have a duty to report certain types of breach to the Information Commissioner’s Office (ICO). If the breach creates a risk to your rights and freedoms, we will notify you without undue delay and the ICO within 72 hours of becoming aware of the breach, where possible.
If the breach is likely to bring a high risk of adversely affecting your rights and freedoms, we will also inform you without undue delay.
We may occasionally update this policy. If you use our services after an update, you consent to the updated policy.
We try to meet the highest standards when collecting and using personal information. We encourage people to bring concerns to our attention and we take any complaints we receive very seriously. You can submit a complaint through to us at:
Motoring.co.uk Limited t/a Regit of Glasshouse, Alderley Park, Macclesfield, SK10 4TG.
Following your complaint, if you are still dissatisfied with our decision you may wish to contact the Information Commissioner's Office (“ICO”), the UK supervisory authority for data protection issues.
The Information Commissioner will not normally consider an appeal until you have exhausted your rights of redress and complaint to the Regit.