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M B Motor Group

1.0 / 5
1 reviews | Add review
127-129 Wellington Rd, Leeds LS121DX, UK

M B Motor Group Used car dealership

01132638855

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Most recent reviews

steve cawthorne

Dealer
Jun 1, 2012
I called the company about a 3 series BMW i had seen on the internet. When i got there the price was higher on the car than i had seen it advertised. I was approached by a very nervous salesman who seemed to be looking over his should everytime i asked him a question, he never answered me direct and he would always answer with something completely different to what i had asked. It was a vey strange experience and i didn't feel comfortable, there seemed an air of aggression about the place. I asked if i could see the cars papers, the salesman cameback with the wrong papers and it took him another 15 minutes to find them. They all seemed in order apart from he had told me the car had only just come in and i noticed it had been MOT'd by Mb Motor Group in Bradford 3 months earlier and the previous MOT had expired 2 months before that. I asked if i could take the car for a drive and the salesmans face was one of sheer terror, he asked me if i had a part exchange and i said no, he asked how i was paying for the car and i said it would be paid on my debit card, he went away and came back all redfaced and said to me that i will by the car if he took me for a drive in it, i said yes, it seemed so bizzare, the salesman walked off and cameback 5 minutes later with a redface again, he asked again if i was going to buy the car and again i said yes. 1 hour had gone past by this time and i was no further foward, back came the salesman again with a form to sign, once again he asked me if i was going to buy the car, once again i replied with yes. So after 1 hour we went out in the BMW, i wasn't allowed to drive the car, i couldn't believe i had driven for 2 hours, sat for an hour while the salesman walked up and down looking like he was scared and then i was told i couldn't drive the car because he hadn't taken a copy of my driving licence. It was getting beyond the joke, i asked the salesman if he wanted to sell me the car and he told me that it was the company policy not to let people drive the cars and to get as much money as possible out of the customer, he seemed so relieved to tell me this as though he was saying it wasn't his fault, i was trying to make conversation with him about the background of the company and he said that he didn't like working there, the owners spoke to the staff really bad and they pressured him into lying all the time, he said he would be in serious trouble if i didn't buy the BMW because he had taken me for a drive in it. When we went back and satdown to talk the salesman he walked off and came back with the owner, this horrible little person had no manners what so ever and said i was wasting the companys time and that they should charge me money for going out in the car. I told him that i wasn't comfortable buying a car from them as the way they act when selling a car was bad enough and i would hate to go back to them with a problem with the car. I got up to leave and as i passed this other office with mirrored glass another man stood in the doorway with his eyes popping out at me giving me dirty looks. All in all this was a horrendous expierence and i know i made the right descsion not to buy from them whatever the price.I dread to think how the salesman was treated when i left. I bought a car the next day under relaxed circumstances for the price it was advertised.