Oakdene Collection

I would like to express my concern regarding the Range Rover Vogue I purchased at the end of March from oakdene collection. On September 22nd, I brought the vehicle to Group1 Land Rover Derby for servicing. Following the service, the car began experiencing an underboost fault. Despite nearly a month of investigation, Land Rover was unable to identify the issue. They then sought technical assistance from Jaguar Land Rover (JLR), who dispatched a technician to inspect the vehicle. The technician discovered that the car had been remapped and the DPF had been removed from the car's computer system. It appears that Oakdene Collection sold me a car with these modifications, and they are currently not accepting responsibility. I believe they should have thoroughly inspected the car before the sale. Prior to this, the car had other issues, such as cracked wheels, which were replaced, and an airbag light that kept illuminating, which was eventually fixed. However, this situation seems to be significantly more serious. Land Rover costing me now £5150, make sure you check your car properly before facing huge costy issues from this garage.

collected my new car from jordan H a wonderfully prepared Rangerover sport. i wouldn't hesitate to recommend this company to anyone

Spoke to Jordan h he was fantastic and I wouldn’t hesitate to recommend to anyone

Buying from Oakdene was one of the most stressful, time-wasting experiences I’ve ever had with any company, in any industry. From the outset, the process was riddled with broken promises, poor communication, and a complete absence of professional standards. The car supplied was not fit for purpose, causing me significant inconvenience and leaving me hundreds of pounds out of pocket in travel and related expenses. The finance company that funded the purchase investigated and upheld my complaint — yet Oakdene have refused to refund my out-of-pocket costs, forcing me to take further action. I now have a County Court Judgment (CCJ) against them, which says everything you need to know about how they operate and how they treat their customers. A reputable dealership stands by its products and takes ownership when things go wrong. Oakdene did neither. Instead, they passed blame, delayed responses, and left me chasing for basic resolution. In my experience, their idea of customer service is to sell you the problem and then walk away from it. If you value your time, money, and peace of mind, look elsewhere. There are countless dealers who will treat you with honesty, transparency, and respect. Sadly, Oakdene Cars is not one of them.