Paragon Motors Used car dealership
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Benjamin
Dealer
Apr 29, 2022
Would strongly advise AVOIDING THIS COMPANY and any other associated with the Director Matthew Polak.
I purchased a vehicle from Matt at the start of 2020, very soon it developed a major engine fault. Matt initially tried to deny any responsibility. After I took legal advise he eventually agreed he would fix the car, despite my preference to return the car for a refund. Work was carried out but took over 6 weeks with very bad communication. The car was eventually returned but within 4 weeks the engine failed again. Very poor workmanship was also discovered with cut wires to the oil level sensors, parts missing etc.
Matt refused to allow me to return the car as I was legally entitled too. Trying to communicate and resolve this issue has caused me a great deal of stress, in addition to the finiancial expense.
My only option was court which after 1 years waiting and storing the vehicle , was eventually successfully and Paragon Motors was ordered to refund me. 4 months from the court hearing, Matthew still has not paid me and has tried to claim Paragon Motors Ltd has been dissolved. This however is not true.
Nearly two years on I am still out of pocket, receiving no money.
Unfortunately Matt’s word counts for nothing, he is dishonest and a rogue.
Bailiffs have been instructed to recover funds.
Perhaps he would like to explain when he plans to pay me?
I sincerely hope no one else has the trouble I have had to deal with but other reviews on this page suggest this not to be the case.