Pratt & Gelsthorpe

TRY TO AVOID THE GARAGE!!! Just purchased a vehicle from this garage. And everything went wrong. Agreed to have vehicle inspection and get fresh MOT before collecting but it’s been clean pass on MOT with suspension arm having excessive play and not even picked on MOT or service which been done as well according to the records. After addressing the issue been told they will change my suspension arm I agree to that what now I understand was a biggest mistake, as to begin they changed wrong one after they decided to put my old suspension arm back and change just ball joint and do same on other side which was the issue from beginning. After all this I took a Vehicle to different garage to be inspected and found out brake fluid was leaking from brake Calliper and tracking was out . So don’t think it was safe to give us vehicle which is not safe to drive and should not be on a road. And we found scratches on a vehicle after garage gave it back to as they not been there before. Try to avoid this place if you care about your safety. Only Ellie Blankey was professional sales person nice helpful and supportive.