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W & M Autos Ltd

W & M Autos Ltd

The Old Coachworks, Colonels Lane, Chertsey KT168RH, UK

Reviews

kirk durrant

Dealer
Sep 21, 2018
Absolute joke of a company! Bought a car less than 30 days ago car had faults that when i asked on inspection was told everything worked fine just that the vehicle has a short M.o.t which was fine for me. The guy showing me the car would barely let me drive any distance at all to check things were working but on the short distance i did drive things seemed to be ok. After I payed for the car I was told I would get the cambelt changed if I was you! On my way home I could hear aloud banging noise in the boot which was 1 of the rear shock absorbers banging as worn out. As I pulled up at home in the (new) car and reversed to park I noticed that the reverse parking aid was not working. After a few days of driving The temperature gauge was getting high so checked the water and it was empty with water marks over parts of the shock mount The header tank was leaking! Finally after another few days could hear a noise like a dry bearing rattle coming from the Engine bay. I phoned the same number I rang that i used to call about buying the car and was told well its a noise what can i do I don't know what it is. Either you drop the car to me and leave it for 2 weeks or take it to a mechanic and get it checked. The following day I rang back to say what the rattling was and as soon as I said Hi its about blah blah the phone was put down on me and immediately blocked my number so tried from my partners phone and left him a message but received no call back so rang again to find out he had blocked that number also. Later that evening my neighbour called his phone but didn't answer but he rang straight back and was spoken very nice as he thought it must be for a sale of a car my neighbour said to him hold on 1 sec and put my partner onto the phone as soon as he heard her voice he blocked that number also. He has called me back since but dint give a monkeys and yep put the phone down once again. Court proceedings are now under way and will add to this with the outcome.

kirk

Dealer
Sep 21, 2018
Absolute joke of a company! Bought a car less than 30 days ago car had faults that when i asked on inspection was told everything worked fine just that the vehicle has a short M.o.t which was fine for me. The guy showing me the car would barely let me drive any distance at all to check things were working but on the short distance i did drive things seemed to be ok. After I payed for the car I was told I would get the cambelt changed if I was you! On my way home I could hear aloud banging noise in the boot which was 1 of the rear shock absorbers banging as worn out. As I pulled up at home in the (new) car and reversed to park I noticed that the reverse parking aid was not working. After a few days of driving The temperature gauge was getting high so checked the water and it was empty with water marks over parts of the shock mount The header tank was leaking! Finally after another few days could hear a noise like a dry bearing rattle coming from the Engine bay. I phoned the same number I rang that i used to call about buying the car and was told well its a noise what can i do I don't know what it is. Either you drop the car to me and leave it for 2 weeks or take it to a mechanic and get it checked. The following day I rang back to say what the rattling was and as soon as I said Hi its about blah blah the phone was put down on me and immediately blocked my number so tried from my partners phone and left him a message but received no call back so rang again to find out he had blocked that number also. Later that evening my neighbour called his phone but didn't answer but he rang straight back and was spoken very nice as he thought it must be for a sale of a car my neighbour said to him hold on 1 sec and put my partner onto the phone as soon as he heard her voice he blocked that number also. He has called me back since but dint give a monkeys and yep put the phone down once again. Court proceedings are now under way and will add to this with the outcome.

James Simmons

Dealer
Sep 3, 2018
I purchased a lovely 7 seater well within my budget. Delighted with the car and the profesional service. Car came with a new mot . I couldnt fault the service so far so good.

Majid Mohammed

Dealer
Apr 10, 2018
THIS IS IN RESPONSE TO SOME OF THE BAD FEEDBACK WHICH WE HAVE WRONGLY RECEIVED THERE IS NO OPTION ON THIS SITE TO RESPOND SO I AM RESPONDING VIA A REVIEW. THE REVIEW WHICH REFFERS WE HAVE CHANGED NAMES IS BOGUS WE HAVE HAD SAME COMPANY NAME FOR 10 YRS + ALSO REVIEW THAT HEARD INFLUX OF COMPLAINTS IS ALSO BOGUS AND WE WILL BE CONTACTING OUR LEGAL TEAM TO GET REVIEW REMOVED OR PROOF POSTED HERE!!!! WE DO OUR UPMOST TO OFFER QUALITY CARS AND IF YOU CHECK OUR ADVERTS WHEN A CAR HAS A FAULT ITS LISTED WITH FAULTS IN MOST CASES WHICH ARE TOO COSTLY TO REPAIR BUT VEHICLES APPEAL TO EXPORTERS AND TRADERS OR GEBERAL PUBLIC THAT ARE MECHANICALLY MINDED .IN TUE CASE OF CUSTOMER WHO WANTED REFUND AFTER 3 MONTHS OF OWNING CAR FULL ATORY.ISNHIS MECHANIC WAS UNABLE TO REMOVE A SPARK PLUG AND WE CANT BUY A NEW ENGINE BECAUSE OF INCOMPITENT MECHANIC. ALL.PUR CARS.ARE SOLD WUTH A NEW MOT AND WARRANTY.IF ANYONE WISHES TO CONTACT ME DIRECTLY PLEASE FEEL FREE TO DO SO WE ARE AS ALWAYS HERE TO HELP WE SELL OVER 200 CARS A YEAR AND ONLY HAVE A FEW BAD REVIEWS THATS PRETTY GOOD I THINK.

Hishaam A

Dealer
Mar 30, 2018
Very helpful in helping me find a car for Uni. Answered all my questions thoroughly. Great customer service.

Sandy Vieira

Dealer
Mar 26, 2018
Bought the car which broke down 3 days later. Friendly attitude dissapeared the moment i reported the breakdown and wanted a refund. Turned agressive and tried ignoring. 9 months down the line, court expenses and all i managed to get just over half the money i spend on the whole ordeal. Total cowboys !

Zubair Mohammed

Dealer
Mar 19, 2018
Got a great deal haggled 500 quid off was hard work but walked away happy. Car was as described couldnt really fault it.

James Dodd

Dealer
Mar 13, 2018
Saw there advert and car was up for a good price went down they offered to rectify a few mi or bits all in the price overall very happy.

John dean

Dealer
Mar 12, 2018
Got a really good deal cant fault it and great service.

Zaine A

Dealer
Jan 16, 2018
Simple straight forward buying process. Very easy deal and bo pressure to buy. A+++++
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