A recent survey of 3,746 electric vehicle (EV) owners explores the key aspects of EV ownership, shedding light on charging habits and how satisfied drivers are with their move to electric.
Zap-Map recently released findings from its seventh annual survey. The research looked at everything from home charging access to the most popular public charging spots across the UK. It also explored what influences drivers’ decisions about where and how they charge. Here’s what they found...
The vast majority of EV drivers aren’t looking back. Less than 3% of respondents said they’d consider going back to a petrol or diesel vehicle.
On average, EVs received a satisfaction score of 87 out of 100. Owners highlighted the cost savings (78%), environmental benefits (73%), and improved performance (65%) as the top reasons for their loyalty.
While 79% of EV owners have home chargers, over half (51%) still use public chargers at least once a month, making the public network crucial.
The UK’s public charging network earned a satisfaction score of 64 out of 100—better than last year but still with room for improvement. Encouragingly, 61% of drivers said the reliability and availability of public chargers had improved over the past year, thanks to a 38% rise in charger installations.
Charging hubs (dedicated stations with multiple chargers) are becoming increasingly popular, with 53% of EV drivers using them—up from 47% last year. The number of rapid charging hubs (6+ chargers with speeds of 50kW or more) has more than doubled, growing from 246 to 486 in 2024.
Motorway services remain the top choice for long trips, with 58% of respondents using them for a quick top-up during journeys.
Interestingly, charging at supermarkets has dropped by 32%. Even though there are now nearly 3,000 supermarket charge points—a 59% annual increase—fewer drivers are plugging in there. The likely reason? Many supermarkets have stopped offering free charging.
While satisfaction with EVs remains high, the study highlights areas that need improvement, especially in the public charging network. But with charging hubs and motorway services gaining popularity, it’s clear that convenience is key for EV drivers.
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