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When Luscombe Suzuki Leeds Owner and Managing Director Robin Luscombe took over the Yorkshire business on Hunslet Road in Leeds in 2010, the main challenge was to ensure it survived. A little over a year later, the business was awarded the accolade Top Suzuki Dealer in the UK for 2011 and since then the business has gone from strength to strength, winning a host of awards including the Automotive Management Award two years running for Most Improved Company of the Year in 2012 and 2013. The Luscombe approach to business is different - The Sales Staff are empowered to make instant decisions they dont have to run to faceless managers in distant offices who avoid talking to you And Robin himself is very visible: he introduces himself to customers and often closes a deal alongside his straight-talking sales staff. Robin even includes his personal mobile telephone number in all advertising and marketing material, inviting customers to call him personally if required. At Luscombe Suzuki Leeds it is important that customers enjoy the time they spend in the showroom that way they will keep coming back again and again. Luscombe makes sure that their used car prices are competitive checking them daily to stay ahead of the competition and they pass on the best possible finance rates quite content to make money from many satisfied customers each contributing a little rather than a few contributing a lot The entire Sales and After Sales Teams at Luscombe Suzuki Leeds pride themselves in offering the very best service, care and support to all their customers and it is this hard work and commitment that continues to make Luscombe Suzuki Leeds the Number One Suzuki Dealer in the UK.
Phone: 08433938667
Garage Type: Manufacturer Franchised Dealer