Brian Baker Cars

Just a follow on from my previous review, my step daughter informed me today that she returned to the dealership a couple of days after buying the Ford Kuga because the engine management light had come on. They told her it was probably due to rusty rings where the car had not been used for a little. That tells you all you need to know about this lot.

Sold my step daughter a Ford Kuga, 14 days later the engine packed up on the motorway, whilst trying to get to the hard shoulder she was hit by another car from behind. Brian Baker cars have refused to take any responsibility for either repairing the damaged engine, replacing the car or giving her the money back, even though she has only had the car 2 weeks. The consumer credit act states she is entitled to a replacement car or a full refund. This company stated that because the car was slightly damaged in the accident, caused by the engine failure, that negates any responsibility they have towards the customer, this is simply not true. They told my step daughter if she gets £2000.00 of the insurance company they will sell her another car at a discount, they also told me the same thing. If you are considering buying a car from this company you should consider how they treated my step daughter before you hand over any moneys

I cannot find the words to express the fantastic service we received from Brian. From the very first day till we got the vehicle he was fantastic. We got a good deal and you're definitely my got to guy from now on. Thank you Brian!!!

Review by Olivia this car was not sold by Brian Baker cars.

Fantastic service. Very reasonable prices. Happy with the car. Brian was very helpful and after care was good. Would buy from here again

Absolute cow boys who sale faulty cars, didn’t want to know when there was a problem. Waste of space don’t EVER buy a car from this dealer unless you want a faulty car!