Cars Direct Peterborough Limited

Car exactly as described even done a FaceTime call to show me the car as I was coming down from Northern Ireland and car was immaculate exactly as described thank you

Really nice car exactly as described

Very helpful as picked me up from the train station and took me directly to the dealership where my new car was ready to drive away in very convenient thank you

Amazing service very happy with the car exactly as described when delivered to me in Plymouth came fully valeted very pleased

Very accommodating Sam was excellent and accommodating and made the whole buying experience easy. It is a lovely place and they offer competitive prices. Definitely recommend!

My son purchased an Audi A3 from these people, within 2 weeks a wheel bearing collapsed, within 3 weeks 2 new tyres, 4 weeks a ball joint, the air con doesn't work, seat belts are faulty, it's been in an accident and not very well repaired, there was broken glass behind rear seat and in the rear luggage compartment, over the last few weeks noises and grating noises have got worse to the extent we have had a "fitness test on the car which has shown that the car is potentially dangerous, it needs a complete new sub frame, ball joints ect, the front leafspring is not fitted correctly and is doubtful to be the correct one for the car, the nsf and nsr wheel allingment cannot be achieved to specification as a result of either impact or aftermarket parts inferior to Audi genuine, unable to get specifications on suspension fitted. We did contact the sales and was told that it was tough luck, your 3 months are up, I am pursuing this till the very end, my son is ploughing money into this car ,it's his first and I'm so disappointed for him, I would not recommend this dealer at all, once they've got their money, that's it, no after sales, no excepting of what they have, even though they are contravening consumer law.

Fantastic service definitely recommend these guys . Happy with my new car .

I bought a car online and when it arrived yesterday it was not as described. There was no sat nav or Apple car play. The wrong multimedia unit was listed. It didn’t have the original alloys. There wasn’t a full service history. They didn’t complete a full service before they sold it to me despite promises. The car arrived filthy dirty on the exterior and interior. Mould was forming in the boot. A panel join was rusting. There were many notable scratches and chips which I was told it didn’t have. Most significantly there was an outstanding safety recall on the vehicle that I wasn’t notified of. The V5 was also suspicious. They said the vehicle had no previous owners and it wasn’t even owned by the dealership. I have had to contact the name listed as owner despite it saying there were no owners to see if they had even sold it to the dealership and to ensure that it wasn’t a stolen vehicle. They agreed to deliver and the driver did not stay when I started to raise concerns. He took off without me signing anything. I received a poorly written invoice which had grammatical errors and lacked any genuine information of the agreed. The people I have spoken to have been extremely abusive and have called me a ‘stupid woman’ and told me to ‘get lost’ when I raised concerns with them. I asked for a refund and they have refused. They have threatened me repeatedly when I have said that I need to take this further. I don’t want the vehicle and have told them to collect and give me a full refund based on being mis-led by their false advertising and constant lies and deceit. There were even receipts in the car for a petrol station where they used different cards that were declined. Very suspicious. They are untrustworthy despite our consumer rights under the 2015 act. I have stopped trying to speak to them on the phone as they are so vile. I’ve issued them with a formal letter of complaint and quoted my rights to a full refund within 14 day period but they are still refusing.