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Compact Car Centre

1.0 / 5
4 reviews | Add review
38 Avenue Road, Rowley Regis B650LP, UK

Compact Car Centre Used car dealership

07826924604

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Most recent reviews

Curtis

Dealer
Feb 7, 2024
No, I don’t recommend Compact Car Centre. If only I had seen the other reviews here first. It pains me to do this however, I’m left with no choice. Alex has sold me a vehicle that is faulty & will not uphold his legal obligation to accept the return of the faulty vehicle. I arrived on Wednesday afternoon to collect bmw 1 series 120i. When I arrived the car wasn’t at the dealership as it was “being valeted”. Fair enough, I proceeded to begin filling in paperwork until it arrived. Once the car arrived I went out for a look, not knowing much about cars it looked fine, the outside of the car looks good in honesty. I was happy enough without having driven the vehicle but I trusted it was in a good working order having just been MOT’d & serviced, apparently. I completed paperwork & took the keys to be on my way to the petrol station as they had sold me it with 0 miles in the tank. Poor etiquette in my opinion but it’s not uncommon. When I arrived at the petrol station merely 500metres away I found that the engine management light was on. I sent a picture to whom I had been dealing with via text letting him know the light was on. I filled up to full & thought perhaps the light had come on due to running so low on fuel. It is damaging to a car after all. I took the car back to the dealer & said the light had come on he said he would fix it. He ran a diagnostic & found a few codes then googled their meaning. He essentially cleared the codes & not the problem & told me it must have been a loose wire. As I’m no mechanic & he was at least dressed like one I had assumed that was the truth & could have been plausible. The next time I turned the car on at a motorway service station the engine management light came back on. I am now rejecting the car inside of my 14 day cooling off period with finance & my 30 day warranty set out by the consumer rights act. However. Judge, Jury & executioner Alex or so he thinks he is. Has said No. the fault wasn’t present at time of collection & he can prove that to be the case. I find that strangely bizarre as I can prove it TO be the case with photographs of your employee attempting to fix it. I took these in case you tried to pull a fast one, which you have. Thankfully the finance company are dealing with it. Carmoola if anyone is interested are saving me from taking Alex to court. His idea by the way, knowing it would cost me thousands to do so. Alex you are a bully & a terrible business man I wish you nothing but failure & you deserve it all. I am making it my mission to assure nobody else is forced into a situation like this again & therefore will be using this same review on all review sites & I have contacted trading standards & the FCA regarding your malpractice.

Mark

Dealer
Jan 21, 2024
This company has received a lot of claims all is not well here. Go back and read the honest ones on Google as In an attempt to conceal these honest negative ones, a plea to ask friends to leave 5 Star reviews went out on Saturday 20th January from the business. My wife was one of these people asked, No evidence required all there in Black and White. A little embarrassed for this company if I'm honest, but more importantly, how diecitfull.