Crawshaw Cars

Employee made promise of refund on behalf of his manager for delayed parts we ordered for our vehicle. He has hung up several times and also now he is refusing to pay the refund! We have been nothing but respectful to them but we have been lied to and our money had been taken. Fortunately all calls have been recorded and also evidence of our payment and returning of the parts receipt have been kept. So now we’ve paid them for nothing. We do not recommend this company! Be smart choose somewhere better! Customer service was bad and so was the failure of communication! We are disputing this further.

The staff at Crawshaw were amazing. They went above and beyond to find the parts I needed and explained in simple terms why I needed a particular part. They located the parts quickly and sent them next day delivery and at really competitive prices. I cannot praise them highly enough. I will definitely use them again if I need any car parts.