Highlanders GB

Bought a high end vehicle, 1day later it went drastically wrong! HighlandersGB take no responsibility what so ever at this point, no good will, no help, I drove the vehicle 3hrs back to Coventry (at a risk) to be investigated/fixed under warranty - to date they've had it 3 months at present, yes 3 whole months !!!! Still not fixed, lies, excuses, wholly dishonest at its worst. They've refused to now disclose to me where my vehicle Now is, yes I'm serious, apparently its been taken to birmingham but they tell me they dont know where hmmmm wtf, so currently going through the police and trading standards to find my vehicle that of course I'm still paying for every single month to my finance company!! I've also found out that the owner has been threatened with PRISON due to his dishonest trading and has been investigated before numerous times, they are Crooks!!! Look them up on companies house, then look up the owner David ILUKWE - hes rife in coventry courts!!! Hes 1 court visit away from prison. The staff are apphorant, especially Vivien the "Receptionist" (who they class as aftersales lol), aftersales is simply just her sitting at the front desk, they ignore ALL CALLS & ALL EMAILS also. Again something the owner was threatened with at court, his ignorance over ignoring calls emails etc. They are Del Boy back street Crooks, should have known when turning up to their disgusting run down muddy back street car lot, it's like something from a horror movie. At this point all I have to say is KARMA will get them & the Owner will go to prison by the time I'm finished with him. AVOID AVOID AVOID AT ALL COSTS !!!!!!

BUYERS BEWARE!!! If you enjoy dealing with dishonesty and nonexistent customer service, then HighlanderGB is the perfect fit for you. My recent experience with them has been nothing short of a nightmare. After making a payment for deposit, their attitude towards customer care took a complete nosedive. It's abundantly clear that once they have your money, they couldn't care less about you or your concerns. Despite multiple attempts to contact them through email and phone calls, they have consistently ignored me. I am currently pursuing legal action against them, and I'm thankful I didn't go as far as a full vehicle purchase from them. It feels like a lucky escape. To anyone considering doing business with HighlanderGB, please heed this warning. Don't let their glossy photos and promises fool you. Their lack of integrity and disregard for customers are truly shocking. There are many great reputable dealers out there, unfortunately this isn't one of them.