RRG Lexus Bolton

Complaint about car dealer (Lexus of Bolton) Dear Main office, The Lexus, Bolton is one of the worst car dealers I have ever been to. Especially mr Henry Gill and his manager. I went to the Lexus of Bolton office yesterday and they treated us extremely bad. They did not stick to their promises. We drive 5 hours from London to Bolton and they treated us like second class citizens. The car (DG69DVR ) from the inside was horrendous. The inside of the car seat was teared. There is also no carpet mats on the third seat I have all the proof and pictures I asked the manager to come 3 times to speak to him. The requested were not met I drive the car from Bolton to London. He did not insure the car, and I risked my license by buying the car. He treated us like an inconvenience and hurried the whole process by saying he was in in a rush. We paid a deposit as well. If we paid £28,000, we expect at least basics decency. There was no fuel in the car and no insurance. This is the basic decency and shut the office of dealership. The delar rashes our service and kept complaining that he had to take his kids to see the fireworks, therefore our service was not up to my satisfaction. He did the deal half heartily and refused to test drive the car. He told us a few times to leave and he didn’t want to complete the deal. He was shooing us away, and complained about the lack of time. It was like we were a huge inconvenience to him. The document were incomplete. He only gave us the V5C2and MOT certificate. I asked for all the documents, but he refused to give me them. Mr Henry said to find them online, but once I checked I could not find any. Only basic info was available about the dealer general information We spent 2 hours just waiting for them to even come serve us. Overall, the service is was extremely poor. We were given no respect, no time and no promised delivered. These are things that were damaged: 1 middle seat back cover. 2nd two front Tyre’s very poor need to be change as soon as possible 3rd both sides rear door corners 4 no carpet mats on third rows missing. 5th damage on the driver side Handel. 6th the sun curtains damage 7th front two wipers need to replace. 8ht air filter didn’t change 9th pollen filters don’t change . The main point is service not complete but they said they had completed a full car service. The lies are paramount.