Simon Hartwell Ltd

1.0 / 5

1 reviews | Add review

236-240 Ringwood Road, Ferndown BH229AR, UK

Opening Times:

Monday: 8:00-18:00
Tuesday: 8:00-18:00
Wednesday: 8:00-18:00
Thursday: 8:00-18:00
Friday:8:00-18:00
Saturday:8:30-18:00
Sunday: 10:00-16:00

Simon Hartwell Ltd Used car dealership

01202238019

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Simon Hartwell Ltd Car servicing

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The Hartwell family have been selling and repairing motor vehicles since 1910. Simon Hartwell has been representing Citroen for 34 years and set up the present purpose built dealership in 1978. We supply the full range of new Citroen cars and vans, with test drives available on most models. We are a MOTABILITY premier partner. Our wide selection of previously owned Citroens and other makes all come with a full service history, plus our own comprehensive warranty. We also offer a used car locator service where we will find the car you require without you having to spend your own time searching. We are fully audited members of the DORSET COUNTY COUNCIL BUY WITH CONFIDENCE SCHEME. AS AUTHORISED CITROEN REPAIRERS AND PARTS DISTRIBUTORS we carry out Citroen Warranty repairs plus servicing for all Citroens, plus other makes as well. Additional facilities at Simon Hartwell Limited include:- FREE COURTESY CARS/VANS WHILE-U-WAIT SERVICE FREE COLLECTION AND DELIVERY ALL WORK IS GUARANTEED Please put us to the test, we are confident you will not be disappointed

Phone: 08433834204

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Garage Type: Manufacturer Authorised Repairer

Most recent reviews

Emma Jenkins

Service

Jan 31, 2024

Awful. On 6th October 2023 we had our Citroen Grande Picasso serviced here. The following day we tried to drive from Bournemouth to Market Harborough and broke down with our two children on the A43 just after a slight bend where there was no hard shoulder. The AA couldn’t recover us safely and the police had to close the road. The AA mechanic immediately diagnosed the problem, our timing belt had degraded blocking the oil system. He told us this should have been picked up during the service as it was a known fault with Citroens. The garage rudely refuted this, so I checked with a mechanic who is a family friend. He told me “the problems experienced with the Puretec belt failures means all technicians should check thoroughly after draining the oil for rubber deposits”. In this instance this clearly wasn’t done and not only were the garage not apologetic but they were rude and patronising. We had to wait five weeks for them to replace the timing belt and were without a car for this time. I would never jeapordise the safety of me and my family by going to them again.

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