Whitley Bay Motors

On to my second car now from whitley bay motors, both times have been an enjoyable experience, very friendly and helpful. Was initially recommended by a friend and have even sold my parents a car. Will certainly be buying the next one in a couple of years from here

I put a deposit down on a ford fiesta over the phone Whitley bay motors told me they would M.O.T the vehicle and I was told when I went to view the vehicle if I wasn't happy with it I would get my deposit returned to me . After a long train journey I arrived to view and test drive the car . I was told over the phone days previously the car had passed the M.O.T it had a new tyre fitted and an advisory on a break pipe , but Whitley Bay motors assured me most cars get advisorys on brake pipes ? ? . When I arrived to inspect the car I was shocked all four of the brake pipes were badly corroded , the car had two oil leaks which they had obviously attempted to cover up with copper grease for some reason , the exhaust had a hole in the back box . I asked to see the advisory certificate , all four brake pipes were noted on the advisory aswell as two other things I had overlooked . One tyre had been replaced as I was informed but the front drivers side tyre had a big chunk missing from it , they had try to cover this over by painting it black ! . The other thing on the advisory was the drivers seat did not tilt forward ( the vehicle was a two door ) so I went to check it and not only did it not tilt forward the lever actually came off in my hand , I have been.told by my local garage that this should be an M.O.T failure as passengers in the rear of the car need to be able to exit the vehicle from both sides in the event of an accident . When questioned Whitley Bay motors about the condition of the vehicle they became very irrate all the friendliness previously shown soon disappeared. After an hour of asking for my deposit back they reluctantly refunded me . The car was not safe they Wete prepared to.let me drive over 110 miles home in a car with corroded brake pipes, an oil leak and a big chunk missing from the tyre . I ended up having to catch two trains home , a wasted journey I would seriously reconsider if you were thinking of purchasing a car from Whitley Bay motors.