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Citroen C3 Aircross Recalls

There are currently 15 safety recalls out on the Citroen C3 Aircross. To find out whether your car is affected, you'll need to find your car's VIN number.

How to find your VIN

The VIN can often be found on the lower-left corner of the dashboard, in front of the steering wheel.

You can read the number by looking through the windshield. The VIN may also appear in a number of other locations:

  • Front of the engine block. This should be easy to spot by opening the bonnet, and looking at the front of the engine.
  • Front of the car frame, near the container that holds windshield washer fluid.
  • Rear wheel well. Try looking up, directly above the tyre.
  • Inside the driver-side doorjamb. Open the door, and look underneath where the side-view mirror would be located if the door was shut.
  • Driver-side doorpost. Open the door, and look near the spot where the door latches, not too far from the seatbelt return.
  • Underneath the spare tyre.
VIN Location Diagram

If you still can't locate the VIN, try consulting your vehicle manual. Or, call a dealership or the manufacturer and request guidance.

Step 2 - See if your car is affected
  • Announcement date:
    30/03/2026
    Recalls number:
    R/2026/122
    Car Build Date:
    25/03/2025 - 09/02/2026
    Concern:
    Alarm Triggered Randomly - Bcm Software
    Defect:
    On affected vehicles due to a Body Control Module (BCM) software weakness an alarm siren may randomly trigger when the vehicle is locked.
    Remedy:
    Update the BCM software.
  • Announcement date:
    09/03/2026
    Recalls number:
    R/2026/073
    Car Build Date:
    22/02/2024 - 22/12/2025
    Concern:
    Alternator Protection
    Defect:
    Affected vehicles may have been assembled with contact or with a reduced clearance between the Gasoline Particulate Filter pipe and the pole protection cap of the 48V Belt Starter Generator. There is a possibility of contact between these components leading to water infiltration and an electrical arch which could trigger a thermal event.
    Remedy:
    Replace the pole protection cap of the 48V Belt Starter Generator. Check the distance between the Gasoline Particulate Filter pipe and the pole protection cap of the 48V Belt Starter Generator and re‑position or replace the pipe if required.
  • Announcement date:
    21/11/2025
    Recalls number:
    R/2025/514
    Car Build Date:
    10/06/2025 - 02/11/2025
    Concern:
    Citroen C3 C3 Aircross Brake Pedal Bracket Connection.
    Defect:
    On affected vehicles there may be an insufficient brake pedal bracket connection due to a missing or incorrectly assembled pin. If the pin falls out the brake pedal will potentially disengage.
    Remedy:
    Check the brake pedal connection confirm proper assembly and rework it if necessary.
  • Announcement date:
    02/09/2025
    Recalls number:
    R/2025/363
    Car Build Date:
    04/06/2025 - 02/08/2025
    Concern:
    Citroen C3 C3 Aircross Risk Of Brake Bar Welding Breakage.
    Defect:
    On affected vehicles there is a risk of the brake bar welding breaking leading to a complete loss of braking.
    Remedy:
    Currently there is no determined remedy. You are advised not to drive the vehicle. The repairer will arrange a replacement mobility solution.
  • Announcement date:
    18/08/2025
    Recalls number:
    R/2025/346
    Car Build Date:
    12/09/2017 - 28/11/2020
    Concern:
    Emission Recall – On Board Diagnostics
    Defect:
    Vehicles may be affected by incorrect performance of the On-Board-Diagnostics related to Selective Catalytic Reduction system and/or Diesel Particle Filter. The Malfunction Indicator Light (MIL) may not illuminate in the event of a malfunction and therefore does not comply with emission regulations.
    Remedy:
    Update the Engine Control Unit software to ensure compliance to regulations.
  • Announcement date:
    03/07/2025
    Recalls number:
    R/2025/247
    Car Build Date:
    10/10/2017 - 30/01/2023
    Concern:
    Citroen Dv5r Engines Camshaft Chain.
    Defect:
    Vehicles may be affected by premature wearing of the camshaft drive chain leading to abnormal noise or to a breakage of the chain in the worst case.
    Remedy:
    Update the software to improve oil pressure and reduce wear. Check the engine noise and replace the chain if required. If no problem found change the oil to one with higher viscosity and special anti-wear additives.
  • Announcement date:
    09/01/2025
    Recalls number:
    R/2025/012
    Car Build Date:
    18/05/2022 - 17/10/2023
    Concern:
    Citroen C3 C4 C4x Selective Catalytic Reduction Diagnosis Issues.
    Defect:
    On affected vehicles the Engine Control Unit (ECU) software is not according to specification.
    Remedy:
    Upload modified software to the ECU.
  • Announcement date:
    13/03/2024
    Recalls number:
    R/2024/136
    Car Build Date:
    03/01/2022 - 18/11/2022
    Concern:
    Cross Carline Engine Software
    Defect:
    On affected vehicles below 12500 miles under certain conditions engine emissions may lead to a non-compliance to regulatory requirements.
    Remedy:
    Check the mileage of the vehicle and update the ECU (Engine Control Unit) calibration on vehicles below 12500 miles.
  • Announcement date:
    21/07/2023
    Recalls number:
    R/2023/220
    Car Build Date:
    26/05/2022 - 15/06/2022
    Concern:
    Affected Vehicles May Have Been Fitted With A Rear Axle Crossmember That Was Not Manufactured According To Specifications.
    Defect:
    Affected vehicles may have been fitted with a rear axle crossmember that was not manufactured according to specifications.
    Remedy:
    Check and replace the rear axle crossmember if necessary.
  • Announcement date:
    18/10/2019
    Recalls number:
    R/2019/353
    VIN start:
    VF7******JT633742
    VIN end:
    VF7******K4242334
    Car Build Date:
    01/02/2017 - 12/04/2019
    Concern:
    The Calibration Of The Engine Management Software Could Result In Emissions Of Nox Which Do Not Comply With The Regulatory Limits
    Defect:
    Engine management software issue could result in incorrect emission levels.
    Remedy:
    Update the engine management software.
  • Announcement date:
    19/08/2019
    Recalls number:
    R/2019/275
    VIN start:
    VF7******J4264203
    VIN end:
    VF7******J4313804
    Car Build Date:
    03/04/2018 - 09/05/2018
    Concern:
    The Bonnet Hook May Not Be Secured Correctly
    Defect:
    It is possible that the bonnet hook may not be secured correctly with securing nuts.
    Remedy:
    Check and if necessary fit new nuts or replace the bonnet assembly.
  • Announcement date:
    12/02/2019
    Recalls number:
    R/2019/053
    VIN start:
    VF7******J4140597
    VIN end:
    VF7******J4422096
    Car Build Date:
    02/12/2016 - 13/12/2018
    Concern:
    The Wires In One Of The Connectors Of The Seats Position Sensor May Not Be Correct To Specification
    Defect:
    The wires in one of the connectors of the seats position sensor may not be correct
    Remedy:
    Correcting the wires in the connector of the seats position sensor.
  • Announcement date:
    13/08/2018
    Recalls number:
    R/2018/219
    VIN start:
    VF7******J4015583
    VIN end:
    VF7******J4343698
    Car Build Date:
    01/09/2017 - 29/05/2018
    Concern:
    Anti Theft Wheel Bolts May Not Be Tightened To The Correct Specification.
    Defect:
    On the affected vehicles the tightening torques of the anti-theft wheel bolts may not be to the correct to specification.
    Remedy:
    The remedy involves correcting the anti-theft wheel bolts tightening torques.
  • Announcement date:
    12/04/2018
    Recalls number:
    R/2018/109
    VIN start:
    VF7******J4032042
    VIN end:
    VF7******J4033770
    Car Build Date:
    08/09/2017 - 14/09/2017
    Concern:
    Rear Wheel Hub Bearings May Not Be To Correct Specification
    Defect:
    On affected vehicles the locking nut of the rear wheel hub bearings may not be correct to specification. In extreme cases this may affect control of the vehicle.
    Remedy:
    The recall consists of checking the hub nut and if the locking of the nut does not conform to specification replacing the stub axle and the hub.
  • Announcement date:
    15/12/2017
    Recalls number:
    R/2017/339
    VIN start:
    VF7******J4074126
    VIN end:
    VF7******HW526351
    Car Build Date:
    01/10/2017 - 30/11/2017
    Concern:
    Engine Component May Not Be To Specification
    Defect:
    An engine component may not be to specification which could result in loss of engine performance. This may lead to the engine stalling and potentially causing an engine failure. In very unlikely circumstances the vehicle speed may increase without warning but will stop on its own after a few seconds.
    Remedy:
    On affected vehicles carry out a functional diagnostic check of the engine. If necessary replace the engine.
Step 3 - Contact your nearest dealer

Enter your postcode to see your nearest franchised dealer: