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Renault Zoe Recalls

There are currently 7 safety recalls out on the Renault Zoe. To find out whether your car is affected, you'll need to find your car's VIN number.

How to find your VIN

The VIN can often be found on the lower-left corner of the dashboard, in front of the steering wheel.

You can read the number by looking through the windshield. The VIN may also appear in a number of other locations:

  • Front of the engine block. This should be easy to spot by opening the bonnet, and looking at the front of the engine.
  • Front of the car frame, near the container that holds windshield washer fluid.
  • Rear wheel well. Try looking up, directly above the tyre.
  • Inside the driver-side doorjamb. Open the door, and look underneath where the side-view mirror would be located if the door was shut.
  • Driver-side doorpost. Open the door, and look near the spot where the door latches, not too far from the seatbelt return.
  • Underneath the spare tyre.
VIN Location Diagram

If you still can't locate the VIN, try consulting your vehicle manual. Or, call a dealership or the manufacturer and request guidance.

Step 2 - See if your car is affected
  • Announcement date:
    26/01/2023
    Recalls number:
    R/2023/028
    Car Build Date:
    14/11/2022 - 03/12/2022
    Concern:
    On Affected Vehicles The Rear Seat Bench May Not Be Locked Into Position Securely. This Could Result In Injury To The Occupants In The Event Of Hard Breaking Or A Collision.
    Defect:
    On affected vehicles the rear seat bench may not be locked into position securely. This could result in injury to the occupants in the event of hard breaking or a collision.
    Remedy:
    Check the rear seat bench has been securely locked in place.
  • Announcement date:
    18/01/2022
    Recalls number:
    R/2022/001
    VIN start:
    VF1AG000166814873
    VIN end:
    VF1AG000967057229
    Car Build Date:
    13/01/2021 - 22/02/2021
    Concern:
    Risk Of Internal Short Curcuit To The Battery
    Defect:
    Risk of internal short-circuit to the battery.
    Remedy:
    Controlling the battery and replacing the module if necessary.
  • Announcement date:
    04/06/2018
    Recalls number:
    R/2018/070
    VIN start:
    VF1AGVYB057377320
    VIN end:
    VF1AGVYF157693780
    Car Build Date:
    09/11/2016 - 26/04/2017
    Concern:
    Gearbox May Fail To Hold In Park Position When Vehicle Is Stationary
    Defect:
    The gearbox may not hold the vehicle in the park position when the vehicle is stationary (Position
    Remedy:
    Recall the vehicles that are likely to be affected and replace the gearbox parking pin.
  • Announcement date:
    20/03/2018
    Recalls number:
    R/2018/077
    VIN start:
    VF12R011559030443
    VIN end:
    VF1AGVYF058849017
    Car Build Date:
    22/09/2017 - 25/09/2017
    Concern:
    Front Wheel Hubs May Crack
    Defect:
    The front wheel hub may suffer cracking. Drivers may notice abnormal noise and in extreme cases the hub may fail.
    Remedy:
    On affected vehicles check manufacturing date of the wheel hubs and replace if required
  • Announcement date:
    05/02/2018
    Recalls number:
    R/2018/025
    VIN start:
    VF1AGVYB058633921
    VIN end:
    VF1AGVYF158597568
    Car Build Date:
    12/07/2017 - 18/10/2017
    Concern:
    Incorrect Throttle Pedal Fitted
    Defect:
    An incorrect accelerator pedal may be fitted which could cause discomfort or in extreme circumstances the pedal may get suck under the floor mat.
    Remedy:
    Recall the vehicles that are likely to be affected and check the accelerator pedal fitted. Replace the pedal where necessary.
  • Announcement date:
    01/09/2017
    Recalls number:
    R/2017/207
    VIN start:
    VF1AGVYB053568448
    VIN end:
    VF1AGVYB154528876
    Car Build Date:
    01/07/2015 - 31/01/2016
    Concern:
    Gearbox May Fail To Hold In Park Position 'p' And Vehicle Could Roll Away
    Defect:
    If the vehicle is parked on a hill with park selected and the parking brake off or not fully applied the vehicle may not stay stationary. This results in a higher risk of collision.
    Remedy:
    Recall the vehicles that are likely to be affected and replace the parking brake mechanism and park wheel which are inside of the reducer.
  • Announcement date:
    01/03/2016
    Recalls number:
    R/2016/035
    VIN start:
    VF1AGVYA047316446
    VIN end:
    VF1AGVYA151866597
    Car Build Date:
    01/01/1970 - 01/01/1970
    Concern:
    Brake Efficiency May Be Reduced
    Defect:
    The front wheel arch liners may have been incorrectly positioned which may cause them to rub against the front brake hoses. In rare circumstances this could cause a low leakage from both front flexible brake hose leading to gradual increased brake pedal travel in extreme cases a sudden bursting of the flexible hose with sudden increased brake travel and a resultant affect on the braking efficiency. A warning light indicating a low brake fluid level will be displayed on the dashboard.
    Remedy:
    Recall the vehicles that are likely to be affected and inspect the front wheel arch liners and brake hoses. Where necessary reposition the wheel arch liners and replace the brake hose/s.
Step 3 - Contact your nearest dealer

Enter your postcode to see your nearest franchised dealer: