Happier Finance Ltd t/a Happier Cars

FINANCE STILL NOT SETTLED - The WORST customer experience I have ever had. Good as gold until it mattered, had my car for sale on autotrader, they called me out of the blue to say they could sell the car for me on my behalf in order to sell the car more efficiently and for a higher value than what I had it listed for, I agreed to sell my car through them via a sale or return agreement, inside a couple of weeks they told me they had a buyer but the price was no where near what I expected, as I was desperate to sell the car I agreed to it and deposit had already been taken anyway, aswell as their £1000+ Vat charge for this abysmal service I agreed for some works to be carried out which was to be taken out of the sale of the car, mainly alloy refurbishment and carrying out a service that was showing on the dashboard. It was agreed after commissions and costs I would be getting £18,500 out of the car, settlement of the balance in the region of £17,823.47 with the remainder to be sent to me, the small balance due to me has actually been paid but I am more concerned about the nearly 18k due to the finance company which I am liable for. Car was supposedly sold and picked up by the new owner on the 21st September, agreed to their 14 day period to allow for settlement of any balances which having done research is not usual practice. Still waiting for them to settle my finance with Santander Consumer Finance to this day, lies and excuse after excuse and no idea what is actually going on, calls ignored and official complaint not responded to. Dont think this is going to be solved amicably therefore will be going down legal route to either get the settlement paid or car recovered, whichever comes first. Had dealt with Mia, Jack Austin, Jane Harris and Charles Cavendish the new director.

Having been messed around by two other garages i can honestly say no better place to use than happier cars they went above and beyond what was required top notch service nothing was too much trouble and I got the car of my dreams so happy can't thank the team at happier cars enough first class service thanks fellas. If you are in need a car and don't want to be messed around this is rhe place to go

I'm enjoying the new car and had a pleasant buying experience,all thanks to Rick.

Great experience,love the car!

I love there service , Jack was very good

Great Service,great guys and my car is fantastic,thanks again.

Choose for best service and great prices.

Happier cars team is experienced and best.

Best in service and customer handling.

Ian best form selecting the vechile till my driving new vechile,thanks happier cars team