Reviews
Ian
Dealer
Sep 7, 2023
Only giving this company "TopCars Rugby" a 1 star because I don't have an option to give them nothing.
Absolute bunch of cowboys!! STAY WELL CLEAR OF THEM!
They take your money. And tell you nothing but lies
Car came with 2 damaged front tyres. 1 half working key (car wouldn't even lock) when there was meant to be 2 issued. 1 owner from new and showing 5th owner on v5! No service history with vehicle when it was implied there were a full service history. Nothing but liars and happy to take your money!
Don't answer your calls when phoning as they are constantly running from themselves!
Was happy to give them a chance, David/Davjid whatever his name is, nothing but lies came from him and his so called "manager" and for a mysterious guy called "Nicohlas" I'm still waiting to hear from
Beatrice ordor
Dealer
Aug 26, 2023
Very straightforward, helpful and honest guys. They were happy to answer any question I had.
Anne Nelson
Dealer
Jul 31, 2023
Very nice and professional people. They Kept me informed every step of the way during the pruchase and delivery of my car. the after sales service is equally very good. Highly reccommended car sales company.
We wish them every success.
Ahsan Nadeem
Dealer
Jul 20, 2023
Very nice gentleman had great deal recommended
Tim
Dealer
Jul 2, 2023
Very professional & friendly! They were willing to work with me throughout the entire process and made it as easy as possible for me. Very knowledgeable about their product!
Anthony
Dealer
Jul 1, 2023
We bought a car from TopCars Rugby Ltd and Vruti was brilliant in helping us. She made the process very easy and was lovely to talk with her.
Great job Vruti.
Salim
Dealer
Jun 30, 2023
Very satisfied with sales and device
Recommended
Rob Hitchman
Dealer
Jun 23, 2023
*AVOID.*
These cowboys write their own reviews. This is hardly surprising, given that they will happily misrepresent their stock to buyers.
Reviews for AB Rugby Motors will let you know what kind of experience you can expect. They've simply rebranded as Top Cars Rugby.
This family business will gleefully abuse your trust at every turn.
Not content with furnishing me with fabricated documentation and a worthless warranty, they chose NOT to pay me back in full when I promptly rejected and returned a car which had been falsely advertised.
That's despite them having agreed - in writing - to fully refund me, in accordance with the Consumer Rights Act 2015.
I was subsequently forced to take the company to court and was awarded a CCJ.
That judgment has since been upgraded for enforcement by High Court bailiffs.
Trading Standards described the dealer's actions towards me as "a criminal breach".
This has now been ongoing for over a year and I am still owed thousands.
It is far and away the worst company I have ever had the misfortune to deal with.
Countless others have fallen victim to these scammers, all awaiting refunds and redress.
Any backlash towards their business is entirely self-inflicted. They have nothing but contempt for their customers and for the law itself.
Action Fraud and High Court bailiffs are among the agencies now actively investigating these rip-off merchants on my behalf.
I suggest that you cough up what you owe, ASAP.
Your continued failure to do so will only result in more intense scrutiny by law enforcement, more incensed customers, more scathing reviews, and more judgments against you.
Zubair Hussain
Dealer
Jun 3, 2023
Top cars Rugby have been professional and provided excellent customer service. David from Top cars has been courteous and very knowledgable and very happy with our car. Thank you!
Dor
Dealer
Apr 26, 2023
I had a great experience with Top Car Rugby while purchasing a car. The dealer was friendly and knowledgeable. The financing process was easy and straightforward. The car was clean and ready for pickup, and provided a walkthrough of all the features.Highly recommended
Submit your review
Did you have business with this dealer? Please review your experience and help others.