Top Car Rugby

Brought a Landover Discovery from top cars 7weeks ago, within 2weeks the battery was dead, Green Flag came out and also said the battery was dead, to be fare a new battery was dispatched but they refused to send the mechanic out as it was to far away ?? I drove the same distance to buy the car ? 3 weeks later the new battery was dead or so I thought, I had a ghost and tracker fitted shortly after buying the car, I had the installers come back last friday to check incase something was wrong, all ok but they found the battery earth cable wasn't on the original fitting it was on one somebody had made up with another hole that had been drilled, I cant accuse these of doing it because I have no proof, It is all good now but another issue I have is rung 3 times and spoke to different people about the 12month warranty sold with the car, they said they would speak to the warranty company and ring me back within the hour, guess what still waiting and waiting but obviously a company that doesn't keep to there word and they are just after your hard earned money, customer service when you are buying is really good but aftercare is really poor, would I buy again well what do people thing ?? nope nope and nope again

**********Review Update****** The angry small guy just called me to ask why I’ve put a bad review when they have refunded my money reason being I feel people should no the truth about this company. He just said he hopes my van sets on fire how nice brilliant customer service another reason to avoid this company

This is a warning message to everyone out there. These guys are pretending to sell cars that have been fitted with genuine parts from Range Rover. The timing chains fitted are cheap after market parts and will not last long. These guys are a shambles of a trader. We went to see a Range Rover discovery sport 2.0 that was advertised for £6,995 the car they showed us for that price wasn’t the one in the photo it was battered had black smoke chugging out the exhaust. As we went to leave which we should have these guys pulled out the one we had seen advertised for the price above but they were asking for £8,995 for this one. They told me this car had a valid receipt for a genuine timing chain and was fitted by a competent person which fits all there chains as they replace everyone. I wouldn’t believe a word that comes out there mouth as on day of collection they produced a receipt from a company that wasn’t listed on Google but was registered on companies house when you ring the number it’s switched of. So I took it upon myself to call JLR to confirm parts when quoted to them they confirmed these parts are after market yet these guys stating genuine parts. This rang alarm bells and also they were saying it rings alarm bells for them as they have been told the parts are genuine. We requested our £500 deposit back but there was a small guy there who was very rude saying you’re not getting it back you have lost us money on the car. After massive arguments and conversation back and forward these guys said they were happy to refund the money to us. They produced a receipt saying money would be back in 3-5 days. We have waited the 3-5 days for the money but nothing today we have had to call 2 times and get very annoyed with them to get out money back after massive arguments with them they have finally refunded us the money. I would advise anyone who has seen a car for sale with this company not to go anywhere near there stock of cars. I believe we have had a lucky escape from this company. Also to add on collection of car the organisation was poor the car wasn’t cleaned it has a rip in the tyre wall which we was told would be sorted the parcel shelf was missing and the drivers floor mat was also missing we was told all these problems would be sorted. I would stay well clear of this company.

Purchased a car in Dec 2025 had it deliverd with numerous scratches dents that wernt there originally. Was sold with full service history The car was actually 13000 miles over service due hadn't had any of its major services when contacted the dealer Mohamed refused to take the car back or sort any of the issues I had 2 specialist look at the car and they both advised the car had been in a crash and has been repaired by someone completely incompetent there was a 6month warrenty eventually after 3months I have taken legal action and finally got my money back for the car avoid this place should be shut down

I purchased a Jaguar F-Pace on 22/11/25. The same day I got home, a low coolant warning appeared, and the next day I found a leak. A local garage confirmed the fault and repaired it, leaving me without the car for a week. Two days later the rear brakes began binding, with a quote of over £2,000 to repair. The dealership said they would arrange a cheaper repair locally but never followed through. Shortly after, further faults appeared, including a low-oil warning and electric windows not working. I exercised my right to reject the car on 07/12/25. After significant delays, they eventually collected it on 10/01/26. It is now February and they still have not reimbursed the finance company, refunded my repair costs, or returned the £4,900 I paid to settle the finance on my part-exchange. They have told the finance company the engine is beyond repair and are attempting to blame me, yet the same car is being advertised for sale on their website. Extremely disappointing experience. After contacting the dealership via AutoTrader they have confirmed the car is ready to go and no faults. Believe they're trying to delay repaying the finance company and myself.

Easy to deal with, super helpful, and everything was quick and straightforward. Would come back again.

Very happy with the garage , very helpful from the beginning and could you be more than happy with my vehicle . Would recommend .

I just want to say that I’m very happy with the service from Top Cars Rugby. After six months of buying my Discovery Sport, Josh and David went above and beyond to sort out all the issues I had with the ABS lights, rear camera, and AdBlue system. I really appreciate the way they stood by their word and made sure everything was resolved. To anyone who left a bad review, I can honestly say that my experience has been positive, and the team did the right thing to get my car sorted. Thank you, Josh and David, for your great support.

I was so glad to come into Top Cars Rugby and having the pleasure of dealing with Ibrahim. I was greeted with really friendly staff and walked into a lovely dealership. All my questions were answered and all the support was available. The did my finance application and found me the lowest rate. They also helped me with my tax and gave me peace of mind with a fresh MOT. I would recommend everyone to purchase their vehicle from here as they have been very helpful and ive had the most pleasent experience. Thank you Top Cars

Bought my Range Rover from Top Cars, the car was in perfect condition and I highly recommend buying from them as they are very helpful and polite.