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Vw Crafter Recalls

There are currently 12 safety recalls out on the Vw Crafter. To find out whether your car is affected, you'll need to find your car's VIN number.

How to find your VIN

The VIN can often be found on the lower-left corner of the dashboard, in front of the steering wheel.

You can read the number by looking through the windshield. The VIN may also appear in a number of other locations:

  • Front of the engine block. This should be easy to spot by opening the bonnet, and looking at the front of the engine.
  • Front of the car frame, near the container that holds windshield washer fluid.
  • Rear wheel well. Try looking up, directly above the tyre.
  • Inside the driver-side doorjamb. Open the door, and look underneath where the side-view mirror would be located if the door was shut.
  • Driver-side doorpost. Open the door, and look near the spot where the door latches, not too far from the seatbelt return.
  • Underneath the spare tyre.
VIN Location Diagram

If you still can't locate the VIN, try consulting your vehicle manual. Or, call a dealership or the manufacturer and request guidance.

Step 2 - See if your car is affected
  • Announcement date:
    04/09/2020
    Recalls number:
    R/2020/257
    VIN start:
    WV1ZZZSYZJ9012823
    VIN end:
    WV1ZZZSYZL9011492
    Car Build Date:
    26/07/2017 - 19/09/2019
    Concern:
    The Side Or Rear Windows May Become Loose
    Defect:
    Some side or rear windows may become loose
    Remedy:
    On the affected vehicles the side or rear windows have to be replaced
  • Announcement date:
    22/03/2017
    Recalls number:
    R/2017/079
    VIN start:
    WV1ZZZ2HZHH002360
    VIN end:
    WV1ZZZ2HZHH002373
    Car Build Date:
    01/05/2016 - 31/10/2016
    Concern:
    Airbag/belt Tensioners May Not Trigger In Event Of An Accident
    Defect:
    Due to an error in the manufacturing process the air bag and/or seat belt pretensioner may not trigger in the event of a collision
    Remedy:
    On affected vehicles replace air bag assembly and seatbelt pretensioner where necessary.
  • Announcement date:
    11/03/2016
    Recalls number:
    R/2016/040
    VIN start:
    WV1ZZZ2EZG6012102
    VIN end:
    WV1ZZZ2EZG6017812
    Car Build Date:
    01/09/2015 - 31/10/2015
    Concern:
    Bonded Windows And/or Fastening Rails May Detach
    Defect:
    It is possible that some vehicles have poor paint adhesion which can lead to a reduced retaining force of the bonded windows/fastening rails. The windows may not remain attached to the vehicle when it is subject to high forces during a collision.
    Remedy:
    Recall the vehicles that are likely to be affected to remove the windscreen and prepare and repaint the receiving surfaces then re-bond the windscreen. If there are also windows in the load area these will be treated the same.
  • Announcement date:
    29/12/2014
    Recalls number:
    R/2015/001
    VIN start:
    WV1ZZZ2EZC6011992
    VIN end:
    WV1ZZZ2FZC7003284
    Car Build Date:
    01/08/2011 - 01/06/2013
    Concern:
    Gearbox Prop Shaft May Detach
    Defect:
    The balance weight on the prop shaft may detach. This can lead to the prop shaft becoming insecure and in extreme cases where the concern is not rectified the prop shaft can detach. This will lead to significant damage to the vehicle and increase the risk of a collision.
    Remedy:
    Recall the vehicles that are likely to be affected to replaced the balance weight on the prop shaft.
  • Announcement date:
    29/12/2014
    Recalls number:
    R/2015/001
    VIN start:
    WV1ZZZ2FZC7003284
    VIN end:
    WV1ZZZ2FZD7007485
    Car Build Date:
    01/08/2011 - 01/06/2013
    Concern:
    Gearbox Prop Shaft May Detach
    Defect:
    The balance weight on the prop shaft may detach. This can lead to the prop shaft becoming insecure and in extreme cases where the concern is not rectified the prop shaft can detach. This will lead to significant damage to the vehicle and increase the risk of a collision.
    Remedy:
    Recall the vehicles that are likely to be affected to replaced the balance weight on the prop shaft.
  • Announcement date:
    19/07/2014
    Recalls number:
    R/2014/067
    VIN start:
    WV1ZZZ2EZ86025656
    VIN end:
    WV1ZZZ2EZA6010280
    Car Build Date:
    01/05/2007 - 01/05/2013
    Concern:
    Suspension May Crack
    Defect:
    The mountings on the axle where the rear leaf springs are fixed may crack. If this cracking is not repaired the suspension will eventually fail to its lowest point on that side.
    Remedy:
    Recall the vehicles that are likely to be affected and fit reinforcement plates extended U-bolts and nuts.
  • Announcement date:
    19/07/2014
    Recalls number:
    R/2014/067
    VIN start:
    WV1ZZZ2FZ87003515
    VIN end:
    WV1ZZZ2FZB7005166
    Car Build Date:
    01/05/2007 - 01/05/2013
    Concern:
    Suspension May Crack
    Defect:
    The mountings on the axle where the rear leaf springs are fixed may crack. If this cracking is not repaired the suspension will eventually fail to its lowest point on that side.
    Remedy:
    Recall the vehicles that are likely to be affected and fit reinforcement plates extended U-bolts and nuts.
  • Announcement date:
    02/04/2012
    Recalls number:
    R/2012/106
    VIN start:
    WV1ZZZ2EZC6028480
    VIN end:
    WV1ZZZ2EZC6028480
    Car Build Date:
    01/01/1970 - 01/01/1970
    Concern:
    Tow Bar May Detach
    Defect:
    The bolts fixing the tow bar towing eye or rear step and support (5.0t only) are of an incorrect grade and as a result may affect the security of the components.
    Remedy:
    Recall the vehicles that are likely to be affected to replace the bolts of the incorrect grade with ones of the correct grade.
  • Announcement date:
    29/11/2011
    Recalls number:
    R/2012/013
    VIN start:
    WV1ZZZ2EZC6011292
    VIN end:
    WV1ZZZ2EZC6011977
    Car Build Date:
    01/01/1970 - 01/01/1970
    Concern:
    Airbag May Not Deploy
    Defect:
    On affected Crafter vehicles some airbag control units may be incorrectly coded. It is also possible the wrong parameter set has been assigned to the airbag control unit.
    Remedy:
    Where necessary the airbag control unit will be replaced
  • Announcement date:
    16/04/2009
    Recalls number:
    R/2009/034
    VIN start:
    WV!ZZZ2FZ77010079
    VIN end:
    WV!ZZZ2FZ77013033
    Car Build Date:
    01/06/2005 - 30/11/2006
    Concern:
    Handbrake May Not Fully Apply
    Defect:
    It has been identified that on some vehicles the rear brake shoe adjustment bushes can because of insufficient wall thickness break when the handbrake is applied.
    Remedy:
    Recalled vehicles will have the subject adjustment bushes replaced.
  • Announcement date:
    16/04/2009
    Recalls number:
    R/2009/034
    VIN start:
    WV!ZZZ2EZ76001001
    VIN end:
    WV!ZZZ2EZ76016818
    Car Build Date:
    01/06/2005 - 30/11/2006
    Concern:
    Handbrake May Not Fully Apply
    Defect:
    It has been identified that on some vehicles the rear brake shoe adjustment bushes can because of insufficient wall thickness break when the handbrake is applied.
    Remedy:
    Recalled vehicles will have the subject adjustment bushes replaced.
  • Announcement date:
    21/08/2007
    Recalls number:
    R/2007/099
    VIN start:
    WV1ZZZ2EZ76022619
    VIN end:
    WV1ZZZ2EZ76024301
    Car Build Date:
    09/01/2007 - 09/01/2007
    Concern:
    Fuel Pump May Fail - Engine May Cut Out
    Defect:
    The power supply to the fuel pump may fail due to widened plug contacts in the central electrics unit
    Remedy:
    Recall affected vehicles check production date of central electrics unit and replace if necessary.
Step 3 - Contact your nearest dealer

Enter your postcode to see your nearest franchised dealer: