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Andrew James Cars Ltd

4.6 / 5
9 reviews | Add review
, Rochester ME37JA, UK

Reviews

Cath

Dealer
Nov 23, 2024
An absolute pleasure to have dealt with this garage. Andy was professional and extremely helpful and assisted me in finding my car which I’m delighted with. Highly recommend

Abba Ella Chisulo

Dealer
Nov 15, 2024
I had a lovely experience with them. Very friendly, professional staff and willing to go an extra mile to help me get my dream car. The car itself very neat and in neat condition. I was very impressed and will do business with them any other day.

Jeno Kurentas

Dealer
Oct 23, 2024
Purchased a Hyundai estate from Andrew James Cars Ltd and could not be more happy with the service and after service that they have provided. Can not speak highly enough of how how efficient, professional and courteous they were with the purchase and after sale. Would highly recommend and will definitely use them in the future. I am not one that usually writes reviews but I felt I had to on this occasion. 5 STAR!!

Adam Beddin

Dealer
Oct 22, 2024
I recently bought a Range Rover from Andrew James and px my Audi. Right from the start the guys were super easy to deal with and offered me a fair deal. On day of collection James went above and beyond to make sure I was happy. Would highly recommend !

Nick Evans

Dealer
Oct 7, 2024
Excellent service from the team, car is fantastic. Would definitely recommend.

Norbert Nagy

Dealer
Oct 5, 2024
Very friendly team, bought a Kia Sportage from them which was already one of the cheapest on autotrader for the age and specs and still was very clean and nearly immaculate condition inside and outside. Was already suprised , but guys telling me the car also comes with 1 year warranty and its a tiny detail but car came over half a tank fuel( huge dealerships basically making sure there is 20-30 miles worth fuel left and after the purchase you NEED to find a petrol station or game over)giving me the peace of mind to drive the car wherever I wanted. Shortly after I felt the front of the car is wobbly, whole car was shacking over 30 miles per hour, so just called the dealership, telling them about the issue, and surprisingly without hesitation they told me to leave the car with them next day, giving me a courtesy car and 3 days later I could collect my car after the driveshafts been changed in a perfect condition. Very pleased with this level of service, definetly will come back to them in the future.

Hugh

Dealer
Sep 7, 2024
My experience buying from Andrew James Cars has been one of the best I’ve had. Not only is my Audi A7 a fantastic car; exceeding all my expectations; but the team at the dealership truly made the process exceptional. From start to finish, the staff at Andrew James Cars were knowledgeable, professional, and a pleasure to deal with. They clearly know their stuff and were incredibly helpful in ensuring I found the perfect car. Their expertise and friendly approach made the entire experience smooth and enjoyable. I’m so impressed that I’ve already decided to return to Andrew James Cars when I’m ready for my next upgrade.

Steve Petts

Dealer
Feb 8, 2024
Great dealer, excellent warranty and got me finance when no one else could! I’ll be back

Daniel Scott

Dealer
Jul 26, 2022
Sold my baby mum a car not fit for purpose, within first month it went back with issues, they claim to have fixed and replaced the turbo as a gesture of good will, why would you replace a turbo as a good will if it don't need doing? Something dodgy already there, anyway got car back, engine light came on and driving down dual car ridgeway lost all power white smoke out the back of the car, stuck with my son on a dual carriageway with a car that was leaking oil on the road, lucky I turn up to rescue my baby mum, my son was in the car, police had to close road so can push car to one side, very dangerous. Got it recovered back to her house, day after got a mechanic out to have a look, found a hole in the engine, said possible con rod had gone through engine? He said the turbo may have a part if it had blown, metal shards sent into engine and boom, so the dealership claim they replaced the turbo, so did they do this correctly? Was the turbo replacement the reason for the engine blowing up? Why would the dealership change a turbo as a good will, maybe they knew the car was no good. Either way my baby mum contacted dealership to get a reply that she felt intimidated,.i will instruct finance company to send out a non biased independent mechanic, stop selling cars that are no good, it had a after marker air filter on, sprayed engine bay cover, how can a dealership sell a car to a single woman which is not standard? She did not this! Thinking because she a single woman can palm her off and intimate her via texts, saying "contacting the finance company was a bad idea" I don't think that it professional at all. In fact she has every right to complain as the car went back to you for repairs then came back and blew up, shame in you, small claims court will be a second option if needed, Dan on behalf of cara astra vxr in white

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